How does Koko Genetics process and protect my data and my pet’s data?

The data controller is GENELINK, S.L., the company behind Koko Genetics. We process your data in accordance with the General Data Protection Regulation (GDPR) and Spain’s Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD).

•         Your pet’s DNA and your data. An animal’s DNA is not, in itself, a person’s genetic data. However, once results are linked to you, they become your personal data and we protect them accordingly. We do not search for or interpret human DNA.

•         Where data are processed. Analysis and data storage take place within the European Economic Area. If an auxiliary supplier processes data outside it, the safeguards required by the GDPR apply.

•         Retention periods. We retain results while your account is active and normally keep the sample for up to two months after analysis is complete.

•         Who has access. Staff who need access to provide the service have role-based permissions. Suppliers, such as the laboratory, access only the data necessary for their tasks, under contract.

Full details are in our privacy policy and informed consent document.