Are my pet’s DNA test results confidential?

Yes. Results appear only in your private account, and no other user can see them unless you choose to share them. Within our team, only staff who need them to provide the service have access. In addition:

•         The laboratory does not know your identity: it receives the sample with only the kit code.

•         DNA Connect is optional: other users only see your pet as a relative if you activate it.

•         We do not sell or rent out your personal data.

•         Research participation is voluntary: we only use your data for research with your express permission.

To provide the service, we work with suppliers such as the laboratory, cloud hosting provider and couriers. They access only the data needed for their task and are contractually required to protect them. We also use analytics and advertising tools, including Google’s, which never access samples, analysis data or report contents. Advertising cookies are used only with your consent. Full details are in our privacy policy.