1. Open DNA Connect in your private account to see your pet’s relatives.
2. Select the relative whose owner you wish to contact and message them through the platform’s chat.
3. We email you when someone sends a message or reply, so you do not need to keep checking.
Other users cannot see your conversation. To prevent abuse, we may use automated filters and human review and may remove messages or suspend accounts for breaches of our terms. We recommend not sharing sensitive personal information in chat. You can block someone if you no longer wish to stay in contact.