The estimated turnaround is 4–6 weeks from the sample’s arrival at the laboratory. This may vary if a stage of the analysis needs repeating or many samples arrive at once. We will email you as soon as the results are ready.
Log in to your private account to view them. They are organised into three areas:
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Health (Advanced test): variants associated with inherited diseases and carrier status.
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Traits: physical and physiological characteristics.
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Breeds: breed composition and an estimated family tree.
Each result has an information page explaining it and the role of genetics. Disease pages also describe symptoms and provide guidance for discussions with your vet. You can also view the technical report with the variant analysed, your pet’s genotype and the references.
If more than 6 weeks have passed since your ‘Sample received’ email, contact info@kokogenetics.com with the kit code and we will update you on progress.