Purchase, registration and analysis

Summer Sale! -10% on our DNA tests for dogs and cats. Use the coupon SUMMER10 only until July 22.

For example, a test of the announcement of some news

Can I perform the DNA test on my pet completely anonymously?
From what age can I do the DNA test on my pet?
How do I send the saliva sample to the laboratory? How long does it last without spoiling?
How is the saliva sample collected (kit with swab and drying bag)?
How is the saliva sample collected (kit with tube and swabs)?
What should I do if I have received a defective or damaged DNA kit?
What happens if my pet's DNA sample analysis fails and what should I do?
Which laboratory tests my pet's saliva samples?
How do kit and sample shipments work?
What happens if I send the DNA kit to the laboratory before registering it on the website?
Can I send my pet's saliva sample to the laboratory from any country?
How does Koko Genetics technology protect my personal data?
What technical characteristics does my pet's Raw Data file have?
What is my pet's Raw Data file, how is it downloaded and what is it for?
When will my pet's results be available and how will I be able to view them?

You have 12 months from the date of purchase to use this kit. We expect the results to be ready 4-6 weeks after receiving your sample at our laboratory. Shipments will be dispatched within a maximum of 2-4 business days. Shipping and processing times may vary due to high volume.* The purchase of this item requires the sample to be returned from the same country in which the purchase was made. If this is not your case, please contact us by email at info@kokogenetics.com, as additional costs may apply.