You can send it from the country where you purchased the kit. This is a condition of our legal terms: the prepaid return label and shipping arrangements are set up for that country.
If you move or travel and need to send it from another country, do not arrange your own postage. Contact info@kokogenetics.com first and we will explain the process. The change may involve customs formalities or additional shipping charges. Samples sent outside our official shipping arrangements may be lost or delayed, and we may not be able to replace them.
