How long does the DNA kit take to arrive, and how does shipping work?

• Timescales. We dispatch your kit within 2–4 working days of payment confirmation. Delivery usually takes a further 2–5 working days after dispatch. 

• Couriers. We use UPS and DHL for international shipments and local couriers for domestic deliveries. 

• Shipping included. The price includes delivery of the kit to your home and shipping the sample to the laboratory, provided you return it from the country where you bought the kit. 

• Countries. You can select your delivery country from those listed at checkout. 

• Multiple addresses. Each order accepts one delivery address. If you buy several kits for different addresses, mention this in ‘Special order instructions’ in your basket and email info@kokogenetics.com with the order number and addresses. 

After you register the kit, we email a prepaid label for sending the sample. See How do I send the saliva sample to the laboratory?.