Create your account and register the kit before sending the sample. Unregistered samples cannot be analysed.
1. Go to kokogenetics.com/welcome or scan the QR code in the instruction leaflet.
2. Enter the kit code. This is a 12-character alphanumeric code, which the website automatically divides into groups of four. Depending on the kit, you will find it on the tube or swab envelope, and in the instruction leaflet. Keep the leaflet until you receive your results.
3. Complete your details and your pet’s details. You can use pseudonyms.
4. Activate your account using the email we send you. Check your junk folder if you cannot find it.
Once logged in, you will see your kit code at the top right of the screen. This code allows the sample to travel to the laboratory without your personal details. You must be over 18 to register a kit.