How can I contact the Koko Genetics support and customer service team?

  • Email: info@kokogenetics.com. We will reply within 72 hours.
  • Telephone: +34 960 090 596.
  • Form on our contact page.
  • Website chat: Monday to Friday, 24 hours a day; Saturday and Sunday, from 9:30 am to 9:30 pm (mainland Spain time).

For any enquiries regarding your kit, please provide your kit code or order number so we can help you more quickly.