If you have discovered that your dog or cat has relatives in our database thanks to the results of their DNA test, our DNA Connect tool allows you to get in touch with their human families in a very simple and intuitive way.
The operation of this messaging service is designed to facilitate direct contact while always guaranteeing the protection of your data:
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Locate their genetic family: By accessing your private Koko Genetics account, you will find the specific DNA Connect section. A visual list of your pet's genetic relatives who have also taken the test will appear there.
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Start the conversation: To communicate with them, you just have to select the user profile (the guardian of your pet's relative) you want to talk to and send them a direct message through the platform's chat.
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Alerts in your email: So that you don't have to be constantly checking the platform, our system will send you an automatic email notification alerting you every time your furry friend's relatives contact you or respond to your messages.
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Maximum privacy and security guaranteed: At Koko Genetics we take data protection very seriously. This messaging chat is a closed and exclusive channel only for the participants of the conversation, respecting the highest web security and confidentiality standards at all times.
This way, connecting with your pet's genetic parents, siblings, or cousins is a safe, controlled, and very exciting experience.