- It may be too soon. The search begins once results are available and you have activated DNA Connect. It may take 5–6 days.
- Relatives must have been tested with us and their owners must have activated DNA Connect. If nobody appears, relatives may not yet have been tested or may have chosen not to participate.
- We take a cautious approach. Purebred animals share substantial DNA even without close family ties, so we show only relationships we can estimate reliably. Other platforms may use different criteria or have more users.
- Check that you have activated it. Without DNA Connect enabled, no relatives will appear.
Our database grows every day. Even if no matches appear now, we will email you if we find a relative later.
