The Koko Genetics DNA test is designed to reach any corner of the planet. You can purchase our test from any country in the world, with no restrictions depending on our logistics. You just have to select your country in the delivery address during the checkout process.
To make the entire logistics process transparent and simple, here we detail how we manage our shipments:
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Shipping options and carriers: To guarantee maximum speed and security in international shipments, we work with leading transport companies such as UPS and DHL. For domestic shipments, we collaborate with trusted local carriers.
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Shipping and return costs included: You won't get any surprises in the shopping cart. The shipping costs of the kit to your home, as well as the return costs of the saliva sample to the laboratory, are already included in the final price of the DNA test and do not entail any additional cost for you.
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Kit contents: Inside the box you will receive at home you will find everything you need for the sampling process and sending it to our facilities.
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How to request shipping to multiple addresses: By default, our website only allows you to enter a single shipping address per order. However, if you buy several kits and need to send them to different addresses, there is an easy solution. When making the purchase, use the order comments section to notify us of your request. Then, send us an email to info@kokogenetics.com indicating your order number and specifying the different addresses to which we should send each kit.
If you have any doubts or logistical problems during the process, do not hesitate to write to our support email. Our goal and commitment is that no pet is left without its genetic test!